Effective Date: October 19, 2025
Applies To: Trilogy MBS, LLC (“TMBS”) and all affiliated licensed providers and pharmacies
Purpose of This Notice
This Notice describes how your Protected Health Information (PHI) may be used and disclosed and how you can access that information. We are required by federal law (HIPAA) to maintain the privacy of your PHI and to provide you with this Notice explaining our legal duties and privacy practices.
Our Responsibilities
- Maintain the privacy and security of your PHI.
- Provide you with this Notice and abide by its terms.
- Notify you promptly if a breach occurs that may compromise your PHI.
- Disclose PHI only as permitted or required by law.
How We May Use and Disclose Your PHI
- Treatment
We may use and share your PHI to coordinate or manage your care, such as communicating with your provider, laboratory, or a licensed 503A pharmacy that compounds your prescription.
- Payment
We may use and share your PHI to obtain payment for services, verify eligibility, or process billing through payment processors such as Stripe or other secure financial gateways.
- Health-Care Operations
We may use PHI for internal operations such as quality assessment, staff training, compliance audits, performance monitoring, and improving telehealth technology.
- Legal and Public Health Requirements
We may disclose PHI when required by law—for example:
- To public-health authorities for preventing or controlling disease or reporting adverse drug events.
- To law enforcement or courts in response to valid warrants or subpoenas.
- To government oversight agencies for compliance reviews or licensure.
- To avert a serious threat to health or safety.
- Business Associates
TMBS works with business associates (telehealth software vendors, pharmacies, billing services) that must sign Business Associate Agreements requiring them to protect PHI in compliance with HIPAA.
- Other Uses and Disclosures
Any other use or disclosure of PHI not listed above requires your written authorization, which you may revoke at any time.
Your Rights
Your Right | What It Means |
Access | Request an electronic or paper copy of your medical record and other PHI. |
Amend | Request correction of PHI you believe is inaccurate or incomplete. |
Restrictions | Ask us to limit certain uses or disclosures; we will honor reasonable requests when possible. |
Confidential Communications | Request we contact you in a specific way (e.g., via secure portal only). |
Accounting of Disclosures | Receive a list of certain disclosures made in the past six years. |
Copy of Notice | Obtain a copy of this Notice anytime from our website or by email. |
File a Complaint | File a complaint with TMBS or the U.S. Department of Health and Human Services (HHS). We will not retaliate against you. |
To Contact TMBS Privacy Officer: Admin@TrilogyMindBodySoul.com
To File with HHS: Office for Civil Rights – www.hhs.gov/ocr/privacy/hipaa/complaints/
Telehealth and Electronic Communications
- All TMBS telehealth sessions and portals use encrypted, HIPAA-compliant systems.
- Electronic communications (email, portal messages, video consults) are protected by administrative, physical, and technical safeguards.
- No online system is entirely risk-free; by using TMBS telehealth services, you acknowledge and consent to these secure electronic means.
Data Security and Retention
Your PHI is stored on encrypted servers located in the United States. TMBS retains PHI as required by federal and state medical-record retention laws and deletes or de-identifies it once no longer needed.
Changes to This Notice
TMBS may revise this Notice at any time. The current version will always be posted on our website with the latest effective date. Your continued use of our services constitutes acceptance of any changes.
Contact Information
Trilogy Mind Body Soul Privacy Officer
Email: Admin@TrilogyMindBodySoul.com
Website: www.TrilogyMindBodySoul.com
Mailing Address: 5475 NW Saint James Drive, #242, Port Saint Lucie, Florida, 34983
Acknowledgment
By receiving care through TMBS, you acknowledge that you have been offered access to this HIPAA Notice of Privacy Practices and understand your rights regarding your protected health information.